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Module · RequestsLive

One inbox for everything employees ask HR for

Leave, work from home, overtime, letters, reimbursements, assets, missed punches and general requests, each with an approver chain and an SLA.

The same steps every month

How Tanzeem handles it

  1. Raise

    The employee picks a request type and submits it from their self-service inbox.

  2. Route

    The request follows the approver chain set for its type.

  3. Track the SLA

    Each type carries an SLA, so a request waiting too long is visible.

  4. Land the outcome

    An approval updates the record it belongs to: the leave balance, the attendance day, the reimbursement.

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Sample data
What is in the module

What is in Requests

Eight request types

Leave, work from home, overtime, letters, reimbursements, assets, missed punches and general.

Approver chains

An approver chain per request type, set by your company.

SLAs

Every type carries an SLA, so nothing waits unseen.

My, Team and All

Employees see their own, line managers their team, HR the company.

Missed-punch fixes

An approved missed-punch request corrects the attendance record.

Reimbursements

Reimbursement requests reach Finance once approved.

FAQ

Questions

The 5 we get asked most often.

Ask us something else
What can employees request?

Leave, work from home, overtime, letters, reimbursements, assets, missed punches and a general request for anything else.

Who approves?

The approver chain set for that request type, with an SLA.

What does a line manager see?

Requests from their own team. HR and the owner see the company.

What happens if nobody acts?

Each request type carries an SLA, and the time a request has waited is tracked against it.

Do approvals update anything?

Yes. An approval lands where it belongs, for example the leave balance or the attendance record.

30 minutes, your numbers

Bring last month’s payroll sheet to the demo

We will run it through Tanzeem on the call and show you each payslip, with the working, before you decide anything.